How to place an order?

Choose the product you like and add it to your shopping cart. Then, contact us via WhatsApp at +8617766589930 to let us know the product name you selected, and we will offer you the best price. After completing the payment, your order will be shipped within approximately 10 business days.

How can I pay?

We currently only accept payments via PayPal. You can complete the payment securely through PayPal, ensuring your transaction is safe.

How long will it take to ship my order?

Once your order is confirmed and payment is completed, it will be shipped within approximately 10 business days. We will provide you with tracking information so you can check the status of your order at any time.

What payment methods do you accept?

We only support PayPal payments. PayPal is one of the safest payment platforms globally and helps protect your personal information.

How can I return or exchange an item if there is an issue with the product?

We accept returns or exchanges within 14 days from the date of delivery. Please ensure the product is in its original condition. The return shipping fee will be borne by the buyer. Once the return is confirmed, we will provide you with the return address.

How can I exchange an item if the size is incorrect?

If the product is unused, you can request an exchange within 14 days. Please let us know the reason for the exchange and the required size when applying. The buyer is responsible for the return shipping and the reshipping cost.

Can I cancel my order?

If the order has not been shipped yet, you can contact us anytime to request cancellation. Once the order has been shipped, cancellation is not possible. If the package has already been signed for, we cannot provide a refund.

Are your products authentic?

Our products are high-quality replicas of luxury brands. We specialize in offering carefully crafted replica bags and shoes that mirror the designs of popular luxury labels. While they are not original, we ensure that every item meets strict quality standards to provide you with a luxurious experience at a fraction of the price.

What happens if the product is out of stock?

If any product in your order is out of stock, we will cancel that item and issue a full refund. You will receive a notification email regarding the cancellation and refund status.

Does the price include taxes?

Yes, the price includes taxes. There are no additional fees or charges required. The price you see is the total amount you will pay.

How can I contact customer service?

If you have any questions or need assistance, please feel free to contact us via WhatsApp at +8617766589930. We will respond as soon as possible.

How does your delivery service work?

We offer worldwide shipping, and all orders are shipped via reliable international courier services. Once your product is shipped, you will receive tracking information, so you can monitor the status of your package at any time.